Shipping Policy

SHOP1620

attempts to bring you a selection of products and gifts that help celebrate our Pilgrim heritage with a focus on our Pennsylvania society.

If you have questions or suggestions regarding our products, please address them via e-mail to shop1620@sail1620.org

Shipping Policy

Orders processed on this site will typically ship within 3-5 business days, and default to standard shipping via USPS, UPS, or FedEx Ground to the 48 contiguous states.  Shipments to Alaska and Hawaii may require additional expense to be paid in advance.  Please reach out to our coordinator at shop1620@sail1620.org.

We currently do not ship to U.S. Territories, APO/FPO, or International locations.  If desired, please reach out to our coordinator at shop1620@sail1620.org to explore the possibilities, associated cost, and delivery schedules.

Please note that orders could arrive in multiple packages.  Our goal is to minimize shipping expense; however, special circumstances or customer requests may require us to add additional shipping expenses to the order.  In that case, the customer will be advised.

Refund, Return and Exchange Policy

Damaged items should be reported to the sales coordinator, via shop1620@sail1620.org, within one week of receipt.  We will make every effort to rectify the situation to your satisfaction. We accept only authorized returns, so please contact us via shop1620@sail1620.org, and obtain authorization prior to returning any items. If returns are received without authorization, you may not receive credit. 

Returned items which are not in the original packaging will not be refunded nor exchanged. If advised, please insure the package for the total value of the contents. Refunds or exchanges for uninsured, damaged returns will not be processed.

Items not reported by the customer to be missing, undelivered, or lost within twenty days of the order date will not be refunded.